Helpful Camp Information

Get your Access Codes, Window Decals and Cards - These can be obtained by visiting or emailing the Activities Staff in the Lodge ( This email address is being protected from spambots. You need JavaScript enabled to view it. ). You will receive a gate access card, window decals (to be displayed on the driver side rear windshield of all vehicles), personalized gate access code, gym, bathroom, and kayak/canoe codes.

Get a Tour of the Facility – Please contact your activities staff to receive a tour to The Camp’s facilities.

Register for your Email Address and Website Access – Most of our correspondence  takes place through email. Each property owner should go to www.TheSanctuaryLodge.com to register for Preserve owner website access. Through your email you will be sent links to the activities calendar as well as safety alerts and neighborhood updates. You may also use the Sanctuary website to RSVP for community events and access discussion boards on community topics. Click Here to Register

Lodge Access – The Gym, Children's Room and Restrooms are available to Preserve owners 24 hours a day through the rear outside doors with an access code. See the Activities Staff for the code. Please be considerate. Wipe down the equipment after a workout and please pick up after your children when they use the facility.  

Pool Access – Current pool hours are posted at the pool and online  The pool offers guarded swimming on weekends and holidays.  To obtain your pool access card please see the Activities Staff. You are allowed up to six guests at the pool at one time. You must accompany your guest at the pool. A link for the complete list of policies can be found in the "pool" section of the website.

Tennis Courts - Tennis Courts are currently on a first come, first served basis. Tennis Pros from the Palisades Country Club offer private and semi-private lessons at the Sanctuary ( This email address is being protected from spambots. You need JavaScript enabled to view it. , 704-804-9458). Lights for the tennis courts are turned on by switchnear court 3.  To help conserve power the switch will only work between the hours of 5pm and 11pm.

Canoes and Kayaks – Canoes and Kayaks are available to the property owners during daylight hours at a first come, first served basis. Property owners use is at their own risk and they must sign a waiver prior to taking the Kayaks or Canoes on the lake. There is a launch point for the Kayaks and Canoes directly down from the boat shed.

Docks and Boat Slips – Day slips are available for boat owners who are property owners in the Sanctuary. Overnight stays are prohibited. Fishing is allowed off the dock area and you are required to have a North Carolina fishing license.

Pet Policy – The Camp is a pet friendly area as long as dogs remain on a leash and are picked up after. No pets are allowed inside the Lodge.

Rental Policy – The Lodge, Pavilion, and Pool are available for rent by Preserve Owners. Please contact your Activities Staff for rental fees and availability.

Click Here for Utilities Information